Last updated: March 2026

This Privacy Policy describes how Tam Labs, operated by Kaan Tekstil Etiket Turizm Ticaret A.Ş., collects, uses, and protects personal information when users visit www.tamlabs.co or interact with our services.

This policy applies to all users of the website, including visitors, customers, and individuals who communicate with the company through contact forms or other communication channels.

The Company acts as the data controller within the meaning of the Turkish Personal Data Protection Law No. 6698 (KVKK) and processes personal data in accordance with applicable laws and regulations.

1. Data Controller Information

Company Name
Kaan Tekstil Etiket Turizm Ticaret A.Ş.

Registered Address
Acarlar Mah. Derbent Sokak 23/1
Beykoz, İstanbul, 34800
Türkiye

Tax Office
Beykoz Vergi Dairesi

Tax Number
4840644661

Contact Email
info@tamlabs.co

2. Personal Data We Collect

We may collect various types of personal information in order to operate our website, process orders, and communicate with customers.

Information Provided Directly by Users

When placing an order, creating an account, or submitting a form, users may provide:

• Name and surname

• Email address

• Phone number

• Delivery address

• Billing address

• Order notes or delivery instructions

Account Information

If users create an account on the website, we may store:

• Login credentials

• Order history

• Saved delivery addresses

• Customer preferences

Payment Information

Payments are processed through secure third-party payment service providers. The company does not store full credit card or banking details on its own systems. Payment processors may collect and process payment data according to their own privacy policies.

Communication Data

If users contact us via:

• contact forms

• email

• WhatsApp

• customer support requests

we may store communication records to respond to inquiries and improve service quality.

Technical Data

When users visit the website, certain technical data may automatically be collected such as:

• IP address

• browser type

• device information

• pages visited

• session activity

This information is primarily used for security, analytics, and website functionality purposes.

3. How We Use Personal Data

We process personal data for the following purposes:

• Processing and fulfilling orders

• Managing customer accounts

• Delivering products to customers

• Providing customer support

• Responding to inquiries

• Improving website functionality

• Preventing fraud and maintaining website security

• Complying with legal and regulatory obligations

Personal data is processed only for legitimate business purposes and in accordance with applicable legal requirements.

4. Legal Basis for Processing

Under applicable data protection laws, personal data may be processed on the following bases:

• Performance of a contract (e.g., order fulfillment)

• Compliance with legal obligations

• Legitimate interests of the company

• Explicit consent where required

5. Sharing of Personal Data

We do not sell personal data.

However, certain information may be shared with trusted third parties where necessary to operate the website and deliver services.

These may include:

Payment Providers

Payment service providers used to process online transactions.

Delivery and Logistics Services

Shipping and delivery companies responsible for delivering products to customers.

Website Infrastructure Providers

Services used to host and operate the website platform.

Analytics and Security Providers

Tools used to analyze website performance and maintain security.

All service providers are required to process personal data in accordance with applicable data protection regulations.

6. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations.

Retention periods may depend on:

• order records required for tax compliance

• accounting obligations

• customer service needs

• dispute resolution

Once data is no longer required, it is securely deleted or anonymized.

7. Data Security

We implement reasonable technical and organizational measures designed to protect personal information against:

• unauthorized access

• loss or destruction

• alteration

• disclosure

These measures may include secure servers, encryption technologies, and restricted access to sensitive data.

However, no online system can guarantee absolute security.

8. User Rights

Under applicable data protection laws, individuals may have the right to:

• request access to their personal data

• request correction of inaccurate data

• request deletion of personal data

• object to certain types of data processing

• request information regarding how data is processed

Requests may be submitted to:

info@tamlabs.co

We may request identity verification before fulfilling certain requests.

9. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices of those websites, and users are encouraged to review their policies separately.

10. Changes to This Policy

This Privacy Policy may be updated from time to time in order to reflect changes in legal requirements, technology, or business practices.

The updated version will be published on this page with a revised effective date.